Contact Us

Address: 201 S. Magnolia Ave, Sanford, FL 32771

Phone: 407-321-8111

Fax: 407-321-8140

Box Office Hours: 9:30 am-5:30 pm Monday/Wednesday/Friday and 2 hours before showtime

Email: or fill out the form below

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Frequently Asked Questions

How do I get tickets for XX event?

Most tickets for events at Ritz Theater can be purchased by clicking the Buy Tickets button at the top of the homepage. You will be redirected to our ticketing manager, OvationTix, where you can complete the process. Some productions rent the venue and opt to do ticketing on their own. Instructions for obtaining these tickets will be listed with the event listing under Current Schedule and then Concerts, Film, Special Events, Theatricals, and Tributes.

Is there a processing fee for tickets?

If you purchase online, there is a processing fee of $2.50. If you visit or call the Box Office during Box Office hours, there is a processing fee of $1.50.

Can I buy tickets at the door?

Yes. All events will have box office services prior to the event.

Are there discounts available for tickets? Senior, youth, industry etc?

Most events do have industry, senior and youth discounts ($2-10). In order to redeem a discount, tickets must be purchased over the phone by calling 407-321-8111 during Box Office hours. Group discounts are also available by emailing

Where can I park for your shows?

Ritz Theater does not have a dedicated parking lot and relies on street parking for events. There are a few public parking lots in downtown Sanford that can be viewed using the map below.

Is there a place to get dinner before our show?

Yes. Downtown Sanford has a number of amazing restaurants. Check out our Dining Deals for suggestions!

When are auditions for XX show?

Auditions will be announced on Performing and Facebook. Auditions are generally 3 months prior to the scheduled opening date. All auditions are open call and open to anyone!

Are your shows appropriate for all ages?

Most shows are appropriate for ages 13+. Junior Theatricals are appropriate for all ages. Please note, young children are welcome to the theater. If they are under the age of 2 and will be sitting on a lap, then they do not need pay admission. If they will be in a seat, then they must pay for a seat. Strollers must be stored in the back of the house to keep aisles unobstructed.

Do you endorse all speakers in your facility?

Ritz Theater is a nonprofit organization that is a venue for both self-produced shows and rental productions. These renters can include anyone in the public, including educators, politicians, motivational speakers, and private businesses. The views and beliefs of these speakers do not necessarily represent the views and beliefs of Ritz Theater.

Are there ASL services provided at performances?

We will have ASL services provided at the last performance of every theatrical production. To ensure you get great seating to view the interpreters, please contact the box office to purchase your seats: 407-321-8111.

Do you allow late seating?

Doors to the auditorium will close at show time and will not reopen until intermission. Late patrons will be required to sit in an available seat in the balcony until intermission.